If you are a customer located in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, without providing a reason.

How to Exercise Your Right of Withdrawal

To exercise your right of withdrawal, please provide the following information:

  • Full Name
  • Email Address
  • Order Number
  • Product(s) concerned

Send Your Request

Send your withdrawal request to:

Email: support@roomverse.co

What Happens Next

Once we receive your request, we will send you a confirmation email acknowledging receipt of your withdrawal request.

Returned products must comply with our Refund Policy. Please ensure items are returned in their original condition and packaging.

Questions about this right of withdrawal?

We usually reply within 4 hours.

support@roomverse.co